SPACEWatch : get support

SPACEWatch Support

To get support simply contact us with your problem. Support is provided via email or on-line forum. If you have any suggestions for product improvement please let us know! Contact details are:

E-mail
FAQ (frequently asked questions)
Change history

Documentation

Brochure

Desktop/Server Edition User Guide

Getting Started Guide

Enterprise Edition Brochure

Enterprise Edition Deployment Guide

Enterprise Edition User Guide

Recent changes

SPACEWatch 6 is the current version of SPACEWatch Desktop, Server and Enterprise Editions. This is a major version update. Click a screenshot on the left to see it in action. See the Order page to read how to purchase your upgrade now. Visit the Download page to get the latest version of software. Read about its new features in the change history section below.

You can also receive email announcements of software updates - please see the main support page to subscribe to this service.

Updating your installation

To update your SPACEWatch installation:

Download the most recent software
Uninstall your current installation (Settings - Add/Remove Programs)
Run the downloaded program and follow the on-screen instructions - remember to install SPACEWatch into the same location (e.g. C:\Program Files\SPACEWatch)

System Requirements

SPACEWatch pro is a Windows application and is supported on Windows 2000, 2003 and XP. There are no special hardware requirements, however SPACEWatch pro is a database application, so for optimum performance we recommend more than minimum memory for the Windows version you are using.

For full function on Netware networks you will need a Novell Client. For full function on IBM Lotus networks you will need a Lotus Notes 5.0.2b or later client.

Change History

You can check your version by looking on the Help - About window or using Explorer to display the properties of swatch.exe and clicking on the Version tab. The table below tells you a little about recent updates to SPACEWatch. Click on the diamonds to see more detail about a particular release. If you have a licence for SPACEWatch you can download and install any minor version updates without buying a new licence - simply download the software from this site:

Note: