Sharpeware

SPACEWatch Support

To get support simply contact us with your problem. Support is provided via email or on-line forum. If you have any suggestions for product improvement please let us know! Contact details are:

• E-mail
  sales to sales@sharpeware.com
  support to support@sharpeware.com
  all other enquiries to general@sharpeware.com
• FAQ (frequently asked questions)
• Change history

Documentation

All Editions

Brochure (246KB)

Desktop and Server Editions

Desktop/Server Edition User Guide (1.6MB)

Getting Started Guide

Enterprise Edition

Enterprise Edition Brochure (1.5MB)
Enterprise Edition Deployment Guide (1.3MB)
Enterprise Edition User Guide (1.8MB)

Recent changes

SPACEWatch 6 is the current version of SPACEWatch Desktop, Server and Enterprise Editions. This is a major version update. Click a screenshot on the left to see it in action. See the Order page to read how to purchase your upgrade now. Visit the Download page to get the latest version of software. Read about its new features in the change history section below.

You can also receive email announcements of software updates - please see the main support page to subscribe to this service.

Updating your installation

To update your SPACEWatch installation:

• Download the most recent software
• Uninstall your current installation (Settings - Add/Remove Programs)
• Run the downloaded program and follow the on-screen instructions - remember to install SPACEWatch into the same location (e.g. C:\Program Files\SPACEWatch)

System Requirements

SPACEWatch pro is a Windows application and is supported on Windows 2000, 2003 and XP. There are no special hardware requirements, however SPACEWatch pro is a database application, so for optimum performance we recommend more than minimum memory for the Windows version you are using.

For full function on Netware networks you will need a Novell Client. For full function on IBM Lotus networks you will need a Lotus Notes 5.0.2b or later client.

Change History

You can check your version by looking on the Help - About window or using Explorer to display the properties of swatch.exe and clicking on the Version tab. The table below tells you a little about recent updates to SPACEWatch. Click on the diamonds to see more detail about a particular release. If you have a licence for SPACEWatch you can download and install any minor version updates without buying a new licence - simply download the software from this site:

Note: New feature, Bug fix

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Version
			ASHE-6YMM83	SPACEWatch will now handle much longer directory paths - up to 8,000 characters in length.
			ASHE-6YMM8H	SPACEWatch will now handle longer filenames, up to 255 characters.
			ASHE-6YMMAF	Storage Browser: this is a completely new way of selecting the storage you want to collect data from. If you click on "Storage to analyze", "Add Data" or "Data to collect" (depending on where you are in the application) you will see this new window. With a lot more intuitive interface, you can now simply navigate around and add any Windows, NetWare, Exchange, Domino and UNIX servers and storage, selecting the areas you want to include.
			ASHE-6YMMAM	Various user interface improvements have been made that speed up the application.
			ASHE-6YMMBF	Various minor database changes have been made to accomodate the forthcoming SPACEWatch ChargeBack application.
			ASHE-6YTQBJ	New welcome form to guide you straight to the main features of the application
			ASHE-6YMMAY	File size in disk for very large files is now correctly displayed.
			ASHE-6YTQBT	Storage Browser was incorrectly rounding-up certain child folders

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